Please Contact Us With
Any Questions.
Frequently Asked Questions
1) Can we tour your homes prior to moving in?
Yes, tours of our homes can be arranged by calling (651) 454-5250. We would be happy to walk you and your family through one of our homes. We also offer a private meeting room where we can further discuss your needs.
2) Why should we choose Heart to Home?
- We provide excellent care ratios of 1:3 days / evenings.
- We offer on-site physician services via Blue Stone Medical.
- We provide resident specific care plans.
- Many large institutions try to recreate the feeling of a ‘home’... We are a home.
- Our excellent care ratios allow our staff to get to know our residents on a deep and meaningful level.
- Our menus, activities and care are based on the individual preferences and needs of our residents.
- Our staff is professionally and routinely trained to help meet the needs of our residents.
- Our homes are beautifully crafted and designed to provide a warm and safe environment.
- We are dedicated to helping our residents remain a part of the larger community.
- Our residential homes are more familiar and easier to navigate than larger buildings.
- All of our homes are built new, which allows us to customize them to best meet the needs of our residents.
- Our homes are handicap accessible.
- Our homes are beautifully decorated and furnished.
- Our homes are built using eco-friendly designs and technologies.
3) What is a ‘memory board’?
A memory board is an area for residents and their families to display their cherished pictures, family photos, etc... They are similar to a large page out of scrap book and are located in front of each resident’s bedroom door. Memory boards are made by the residents with the help of family, friends and staff. They provide us with a window into the residents’ life and allow us to build deep meaningful relationships with our residents. Memory boards also allow us to help cater our activities, menus and outings based on our resident’s preferences. They are a wonderful way for residents and their family to help cope with the effects of memory loss and dementia, plus they provide a visual cue to help our residents locate their suites.
4) What design features are unique to Heart to Home?
- We build our homes using green products and equipment to ensure they will be sustainable fixtures in our communities for years to come.
- We provide visual sight lines so our staff can safely monitor our residents throughout the home.
- Our key safety features include: Security system throughout, sprinkler systems (varies by location), automated fire / carbon dioxide alarm systems (automatically roll over to a call/dispatch center when needed), doors that automatically unlock during fires, fire extinguishers throughout the home and large exterior flood lights that illuminate all four corners of the home.
- All homes use low-pile carpeting, hardwood floors and tile for ease of mobility and fall prevention.
- We paint our homes with soothing earth tones to calm and relax our residents and provide ample green spaces for our residents to garden and connect with the natural world - Our commitment to holistic healing.
- We have Wirsbo in-floor heat throughout most of our homes which calms and soothes our residents during our beautiful Minnesota winters.
5) Does Heart to Home provide end of life care?
Yes, Heart to Home provides outstanding end of life care. Our goal is to minimize your families stress and allow each resident to have dignity and exceptional care throughout their long-term stay at Heart to Home.
6) Can we volunteer at Heart to Home?
We love to have volunteers at Heart to Home. It is a wonderful way to give back to your community and create deep meaningful relationships. We do, however, require that all volunteers undergo orientation.
7) Can we bring food into the home for the residents?
Although we would love to have your food in our homes for the residents to enjoy, we do have some guidelines that must be followed. All prepared food, unless store bought and in the original packaging, must be prepared in our home under the supervision of our staff. The purpose of these guidelines is to ensure that we prevent food borne illness and allergic reactions. Homemade food can be shared with your loved one, but cannot be shared with the other residents. If you would like to grace us with your cooking, please call ahead and we would be happy to make arrangements to have you come into the home and safely prepare the food in our kitchen. This way all of our residents can enjoy your wonderful recipes!
